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Alternative, you can look for answers in our Frequently Asked Questions.

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FREQUENTLY ASKED QUESTIONS

  • What is SwimSafer 2.0?
    SwimSafer2.0 is Singapore's national swimming programme. It is endorsed by Sport Singapore (SportSG) and Ministry of Education (MOE). It is also widely recognised in Singapore as a benchmark for swimming.
  • What is the different between revision and assessment?
    Assessment Assessment is the actual evaluation of the participant. Certification will be awarded after the assessment. ​ Revision Revision is a practice of the assessment so that the participant is familiar with the assessment sequence before attempting it.
  • What happens if the weather is bad?
    Assessment The assessment will pause while waiting for the weather to clear during the hour of assessment. If the weather remains bad, the assessment will be postponed to another day. If the weather is bad on the make up date, we apologise that the assessment will have to be cancelled. No refund will be given. Revision The revision will be done in theory. Conducting coach will talk through the whole process so that the participants understand what is required for the assessment.
  • What are the fees for the revisions/assessments?
    Please refer to the respective bookings for the fees.
  • What does the fee include?
    Revision Fee includes a session of practice with the conducting coach to understand the assessment sequence. This will allow familiarisation and boost their confidence level for the actual assessment. ​ Assessment Fee includes a session of assessment with the conducting coach and assessor. A complimentary make-up assessment should the weather is bad. Complimentary mailing of certificate will be included for the assessment too.
  • Will there be a refund if the participant fall ill?
    We apologise that once the registration is confirmed, we are unable to do a refund as prior arrangement would have been made for the bookings. Please contact us at [email protected] to speak to us.
  • What happens if I am unable to attend the revision / assessment after I register for it?
    We apologise that once the registration is confirmed, we are unable to do a refund or rescheduling as prior arrangement would have been made for the bookings. We understand there may are many reason for such a case, please contact us at [email protected] to speak to us.
  • What should I do if I register wrongly?
    Please register for the correct assessment as there may be an admin fee of SGD$5 imposed for transfer of revision/assessment or refund. Write to us @ swims[email protected], we will be able to advise from there.
  • How will I be informed of upcoming revisions/assessments?
    Subscribe to our website and we will be able to inform you on any upcoming revisions and assessments.
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